S24 Ultra Colors washed out

[Arfaa]

Who else is noticing the colors being washed out when switching to Vivid from Natural color profile under Display settings?

Requesting Samsung to please address the issue and have it resolved. 

[DON2024]

Same here. I am also facing green tint issue as well. Display looks trash

[Arfaa]

This is new. I am not noticing any greenish tint on my display.

[Arfaa]

Please refer to the attachment, this is the reply I got from team Samsung. I had told them about the colors washing out but instead they emphasised on the "display brightness"

[amitn1000]

Samsung reply is like no update is possible by software team.

Samsung want us to see what they want to show us (the dullest ever Samsung screen)

I think this is irreversible hardware issue which can't be fixed by them.

[Arfaa]

If a lot of users raise this issue, Samsung will have to recall all the affected devices and replace them.

[PradeepJain]

They Have intently done it. . I had visited the service centre they told me that the new display is like this and they cannot do anything about. . Samsung is forcing users to accept it by calling it a new concept. . How can a downgrade be a new concept. . And why was this not announced on the launch event. .
They downgraded the display and camera for manufacturing cost reduction and now calling it new concept.

This is so unethical.

[Arfaa]

Well if that's the then it's really a bad move by Samsung. So this means we'll have to accept it as it is and nothing can be done…

[PradeepJain]

Guys Let the new buyers be aware of this move. . Let all suffers like us educate friends around us who ever planning to buy S24 series about the dull display and camera degrade so that atleast they dont fall into the trap

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the Galaxy S24 series model has been adjusted for colors and brightness for more accurate and comfortable vision while using. It has made some changes to the display technology to offer a more natural viewing experience, so you may notice differences in color depth when compared to older devices.

This concept of behavior on the display is an intended color adjustment and is not a defect of the product, so you can use it with confidence.

To provide our customers with the best possible experience, we value customer feedback and continuously work to make our products better and more efficient.

Warm Regards,
Samsung Customer Support

[amitn1000]

It's really insulting to the customers not to understand the problem.

It's a really hard-to-accept truth that the S24 Ultra screen is worse than my exchanged OnePlus 7T Pro. I really miss it and regret exchanging it. 😔