Original topic:

S24 Ultra Battery Problem on New phone

(Topic created on: Thursday)
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DevamshArora
Active Level 1
Options
Galaxy S
I have purchased a new S24 Ultra from samsung store and I have been getting on screen time of less than 6 hours and I am not using my phone alot. Most of my battery is getting drained in idle condition only and the numbers dont add up. I downgraded it to ui 6.1 (intitally it came with one ui 6.0 and I immidiately upgraded it to 7.0) but saw the same results. Is this a unit problem and do samsung replace the unit if such problem persist? Should I go to service center?
(My phone has learned the charging pattern but I have reseted it that is why it is showing the learning phase once again)
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15 Comments
Rohil__1787
Active Level 3
Galaxy S
It's one ui 7.0 problem got same backup like you. Mine is 74 % used 4 hours SOT
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DevamshArora
Active Level 1
Galaxy S
Have you tried visiting service center?
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Rohil__1787
Active Level 3
Galaxy S
No it's software issue
1750963196477.jpg
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DevamshArora
Active Level 1
Galaxy S
I had oneui 6.1 for 1 day and I had the same battery life as on my 7.0
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Rohil__1787
Active Level 3
Galaxy S
Same issues i also had same on ui 6.1 then upgraded to 7.0 few days back still same issues
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Rohil__1787
Active Level 3
Galaxy S
Check this1750963245766.jpg
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DevamshArora
Active Level 1
Galaxy S
**bleep** bro, your device is also new? Thinking to sell it of and move to ios once again
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Rohil__1787
Active Level 3
Galaxy S
Almost 11 months bro
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DevamshArora
Active Level 1
Galaxy S
Thinking to go to service center and lets see what they say
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