S24 Plus compatibility with Samsung SmartTag2

[Vaibhav23apr]

My Samsung S24 plus linked with Samsung Smart Tag2 is not showing option of camera search, while the software is updated on my device and Tag2 is updated.

Please help me to solve the issue.

[Vaibhav23apr]

If anyone could help me to get the solution

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[Vaibhav23apr]

Thanks Samsung support team for your reference, as guided by you, i have shared the log file.

[Vaibhav23apr]

@samsung Team, still waiting for your revert after sharing the log file.