Original topic:

S24+ One ui 7 heating issue??

(Topic created on: 12-16-2024 07:58 PM)
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sankalpsana
Active Level 1
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Galaxy S
Is anyone facing heating issues after one ui 7 , I just installed it and kept a phone to cool down for 30 mins again after when started to use the phone it started to heat rapidly
2 Comments
Govi7
Active Level 7
Galaxy S
Not yet face heating
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We also request you kindly share the beta log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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