Original topic:

S24 - One UI 7.0

(Topic created on: 14 hours ago)
17 Views
UmeshS24
Active Level 1
Options
Galaxy S
After updating to One UI 7.0 on my S24, I am facing the following issues:

1. The voice focus option is not visible during calls.
2. Notifications are not showing on the lock screen.
15 Comments
veereshkumbar
Active Level 3
Galaxy S
Yesterday I recieved 1745521079278.jpg
0 Likes
UmeshS24
Active Level 1
Galaxy S
Share your model name and as well share screen shot of software information.
0 Likes
veereshkumbar
Active Level 3
Galaxy S
S24 model1745522436990.jpg
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UmeshS24
Active Level 1
Galaxy S
Ok, you can install it then.
Plz let me see your software information.

Go to >Settings >About phone > Software information.
Share the screen shot.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that this feature focuses on the sound, while you are on call with someone. When you are on a call with someone, a Mic icon will come with the calling number, you need to click that number, and your voice focus mode will be on.

However,regarding the Notifications are not showing on the lock screen, kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support