Original topic:

S24 Network connectivity ssue

(Topic created on: 02-26-2024 09:34 PM)
538 Views
SanjithKotni
Active Level 3
Options
Galaxy S
Hey Guys,

After strugguling for so long now i noticed ine thing with respect to signal issue in S24 ultra.

Please go to Network operators in Mobile data and check if its enabled or not by default its enabled to automatically select the best network whether 5G or 4G. This is the functionality but whether its working or not is the question because i can see full 5G strength in some places but data speed is slow. 

So in a good 5G coverage area i tested both options one is auto selection enabled and disabled. Once you disable this option you need tp select Jio True 5G option and the speed you get is mind blowing below is the result


image

 And pages are loading too fast but i dont know why we are unable to use the same speed whrn we enable "Select automatically" option in Network operators under Mobile data.

Below is the speed when we leave the option as default. And also sometimes data is too slow even there is good coverage. I feel this ooption is not working well and Samsung should fix this.


image



Please test and share the results.



5 Comments
Prateek_
Active Level 6
Galaxy S
I tried it. I don't think that has anything to do with download speed.

Also, In my case I've tried with other devices and i get similar speed.
0 Likes
SanjithKotni
Active Level 3
Galaxy S
Okay. But at some places the signal strenght is very less in this phone while others are able to get good speed
0 Likes
gvs007
Active Level 4
Galaxy S
Even i dont see any difference
0 Likes
SanjithKotni
Active Level 3
Galaxy S
ok
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share valuable comments and information with us. we are taking your valuable feedback regarding this. we are continuously working to make our products better and more efficient.

Warm Regards,
Samsung Customer Support

0 Likes