Original topic:

S24 Network Issue

(Topic created on: 08-12-2024 09:59 AM)
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dr460nized
Active Level 2
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Galaxy S
Using S24 for a while but the network is bad. Same Jio network on pixel giving 5g with 400mb/s but s24 did not opened the google page itself. Tried with reset network and all but feels the issue is there with connectivity.

Do anyone face same?
4 Comments
skyGoat03
Active Level 1
Galaxy S
Felt the same issue on s23 . 5G is only giving 250mbps
goodthings
Expert Level 5
Galaxy S
Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots, interchange Sim in slots, turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution . Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support