Original topic:

S24 FE

(Topic created on: 08-04-2024 08:16 PM)
416 Views
REEROK
Active Level 1
Options
Galaxy S
S24 FE COME WITH SNAPDRAGON  OR EXONES
WANT WITH SNAPDRAGON ONLY
BECAUSE EXONES IN S23 FE IS VERY BAD
HEATING PHONE AND BATTERY DRAIN VERY FAST
0 Likes
3 Comments
a35phone
Active Level 3
Galaxy S
In india You'll only get exynos
0 Likes
PrashiPatel
Expert Level 1
Galaxy S
Exynos 2400
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please register your concern in the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes