Original topic:

S24 FE Network issue 5g

(Topic created on: 07-06-2025 10:06 PM)
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Ashish47
Active Level 1
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Galaxy S
Networks are fluctuating in both SIMs. I have 2 SIMs, one is Airtel and another is Jio, but I am not receiving a 5G network at my home on either. And the same SIMs, if I insert them into my other phone, a Samsung F34 5G, it shows a 5G network. Kindly resolve this issue in the S24 FE
3 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issue.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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