Original topic:

S24 FE Meessage Sending Problem from SIM2

(Topic created on: 06-14-2025 03:16 PM)
135 Views
Ershadbari
Active Level 1
Options
Galaxy S
I am having problem to send message from sim2. The message has been sent from sim1 though I select sim2. But if I turned off sim1 then message will be send from sim2.
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9 Comments
jay280
Active Level 9
Galaxy S
Go into settings >connection >sim Manager select which sim or ask every time to selct which sim should be used for sending message simple.
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Ershadbari
Active Level 1
Galaxy S
I have already applied it but failed
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jay280
Active Level 9
Galaxy S
It says setting sim 2 for message failed?
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Ershadbari
Active Level 1
Galaxy S
Set sim2 but message is sending from sim1. If i truned off the sim1 then only mesaage send from sim2
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jay280
Active Level 9
Galaxy S
Share screenshot of your sim Manager
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jay280
Active Level 9
Galaxy S
Blur your phone number bro. And it seems like a software bug you have selected correct option.
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AvishekG
Active Level 7
Galaxy S

🔍 Common Causes

1. Default SIM settings not applied correctly


2. Messaging app ignoring SIM selection


3. Carrier-specific restrictions


4. Device software glitch or outdated firmware




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Try These Solutions

🔧 1. Check Default SIM Settings

Go to Settings > Network & Internet > SIM cards (may be called "SIM management" or "Dual SIM settings")

Set:

Default for SMS → Always ask or SIM2

Alternatively, make sure SIM2 is selected as the default.



> ⚠️ Some phones ignore manual selection if a default is set. “Always ask” is usually the safest.




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💬 2. Use the System Messaging App

Make sure you're using the default SMS app that came with your phone or Google Messages.

If using a third-party SMS app, it may not support proper dual-SIM functionality.


Set SIM per message (if supported)

Open the Messages app

Tap the SIM switcher icon above the keyboard or next to the “Send” button

Select SIM2 before sending


> If the icon is missing or switching doesn’t work, try another messaging app (like Google Messages).




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🔄 3. Clear Messaging App Data & Cache

Go to Settings > Apps > Messages (or your default SMS app)

Tap Storage > Clear cache and data

Restart your phone and try again



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📶 4. Check SIM Signal and Carrier Settings

Make sure SIM2 has active signal and SMS plan

Try swapping SIMs (put SIM2 in SIM1 slot and vice versa) to check if it’s a slot issue

If SIM2 is from a different carrier, there could be compatibility issues



---

🆕 5. Update Your Phone

Go to Settings > System > Software update

Install any pending updates — dual-SIM SMS issues have been fixed in recent updates on some brands (like Xiaomi, Samsung, Realme)
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Ershadbari
Active Level 1
Galaxy S
I select the mentioned way but message send from sim1 though I select sim2.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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