S24 Battery Drain and Heating(Exynos)

[SIDH16]

Samsung please optimize your chipsets or stop selling it.After wasting same money as the Snapdragon version, i am getting bad battery and heating uses in basic uses...This is horrible experience that you give to your customers

[SubhadipDas94]

Absolutely right.
My s24 plus gives me worse backup than a regular s23

[viperdeepu]

This would started happening after patch update. Same thing for s23 ultra also it does not last a day as well.

[Abeshek]

I was facing battery drain issue with my S24 & in one ui 6 verison. After beta update, I can see a significant boost in battery performance. So try enrolling for beta.

[SIDH16]

Is beta stable....any lags?

[Abeshek]

No bug as of now, I'm using it in my primary device.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issues by given links.

Galaxy device battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Galaxy device charging issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support