- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Monday in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Tuesday (Last edited Tuesday ) in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday in
Galaxy S- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
Tuesday (Last edited Tuesday ) in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.
Sync your data to the Samsung cloud
Note: Content will not automatically sync if your Cloud storage is full. Data charges may apply if the "Wi-Fi and mobile data" option is selected.
Navigate to and open Settings, tap your name at the top of the screen, and then tap Samsung Cloud.
1. Tap an app to see its additional sync settings. To change the sync settings, tap Sync using, and then choose Wi-Fi only or Wi-Fi and mobile data.
2. Next, tap the switch next to your desired apps and data to turn auto sync on or off for them. Some apps you can sync include Contacts, Calendar, and Bluetooth.
3. If you want to manually sync everything right now, tap Back up data, and then tap Back up now.
Paras Awasthy
Enabling Auto backup or Syncing your data manually also ensures that your Cloud storage account is safe from deletion. Any accounts or categories such as contacts, calendars, keyboard data, etc. that are not used within 12 months could be subject to deletion.
If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Warm Regards,
Samsung Customer Support