Original topic:

S23fe 8.5 Update security after Overheating

(Topic created on: a week ago)
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YPeter
Active Level 1
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Galaxy S
Hi Good morning 29.04.2026 S23fe I used beta 8.5 but today Update security patch April-2026 after Update security patch phone overall body side frame, back glass and also display over heating. What i do next !
5 Comments
KaranS24plus
Active Level 8
Galaxy S
It's summer vacation, so you can expect heating issues, and iPhones are also facing the same problem.😊
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vi5009
Active Level 1
Galaxy S
Dont use beta version as it is for testing purpose.
Go to setting and turnoff the beta version update
You might think that beta update give you faster update if there is any vulnerability then it may cause issue
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GFrank
Active Level 5
Galaxy S
The same issue with S23 after updating to Beta 2.
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue on Beta community forum immediately and wait for next update it's maybe fix by Samsung Beta team soon. If you like please accept it's as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

1. Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
2. Decrease the screen brightness.
3. Close background running apps.
4. Uninstall the unnecessary apps.
5. Reduce long duration of graphics intensive gaming sessions as it may cause heating issue.
6. Avoid usage of mobile phone when charging.

7. If the issue is still not been resolved, Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next.

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tap on Factory data reset (This will erase all data, including files and downloaded apps)

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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