S23Fe - Bluetooth connectivity issue

[Architt01]

Hi, 

When I'm connecting any of my Bluetooth headsets, I'm unable to increase/decrease the volume. It stays the same, until I restart my device. 

Is any one else facing the same issue. Pl help.

[techshark]

Did you tried unpairing the device once and pairing it again?

[Architt01]

Yes, multiple times. I've been having this issue for more than 2 months now. I've tried unpairing, removing the devices, tried on for 4 Bluetooth devices, resetting the Bluetooth factory settings. Still, the issue is persistent. Not having the time to visit the service center, right now. But is guess that'll be the only option I'll have.

[techshark]

Try this once

In Developer options find,

Disable absolute volume: Disables the Bluetooth absolute volume feature in case of volume issues with remote devices such as unacceptably loud volume or lack of control

Restart phone to take affect.

If this also doesn't works, then check Bluetooth settings and see if you have any device volume sync option, if yes disable that.

[Architt01]

Thanks for your help, though. I'll try your suggestion if this doesn't work out.

[Architt01]

Right now, I downgraded MAP version from 1.4 to 1.2. It's working normal as of now. Let's see if this sticks.

[vij__]

From where you downloaded bro could you tell me for me also same problem

[Architt01]

This option also didnt work. 6 months back, I submitted my to the service center. They changed all the internals of my phone, still after 2-3 weeks issue came back. By then I was frustrated so just decided to switch back to wired headphones. Now, the issue is still there but on rare instances. I guessing this might be some Software bug.

[vij__]

Ohh that's mean problem in software only

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

Kindly follow the easy troubleshooting steps which might help to solve the issue.

Reset app preferences:
Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Apps.
Step3: Tap on More option or on three dots at the top right corner of the screen.
Step4: Tap on Reset App Preferences

Request you to kindly try to connect your device with "other devices" and check.

Clear paired list
Please follow the below steps:
Step1: Navigate to apps screen and tap on Settings.
Steps2: Tap on Connection and turn on Bluetooth.
Step3: Tap on Setting option along with the paired device.
Step4: Tap on Unpair.

Clear cache and data of bluetooth app data

Step1: Navigate to apps screen and tap on "Settings".
Step2: Tap on "Apps".
Step3: Tap on "Filter and sort".
Step4: Enable "Show system apps"
Step5: Tap on "OK"
Step6: Tap on "Search apps" and type "Bluetooth".
Step6: Tap on "Bluetooth".
Step7: Tap on "Storage".
Step8: Tap on "Clear cache".
Note: Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Step9: Tap on "Clear data".
Note: Clearing the data will reset the app to factory default settings. Any personal settings saved on the app will be removed.
Step10: Tap on "OK".

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.