S23

[sofiiii]

Slow charging on my s23

[Wodehouse]

There are several reasons why your Samsung Galaxy S23 might be charging slowly:
* Faulty Charging Cable or Adapter: Damaged or incompatible cables or adapters can significantly slow down charging speeds. Try using the original Samsung charger and cable that came with your phone. If you have a different charger, ensure it's compatible with the S23's fast charging capabilities (usually 25W or higher).
* Charging Port Issues: Debris or damage to the charging port can hinder proper connection and slow down charging. Gently clean the port with compressed air to remove any dust or lint. If you suspect physical damage, consider having it checked by a Samsung service center.
* Software Glitches: Software updates or bugs can sometimes interfere with charging functionality. Try restarting your phone or checking for available software updates.
* Battery Issues: A degraded or damaged battery can affect charging speed and overall performance. If you've ruled out other issues, consider having your battery checked by a qualified technician.
* Overheating: If your phone is overheating while charging, it may automatically slow down charging to prevent damage. Ensure your phone is in a well-ventilated area and not exposed to direct sunlight.
* Power Source: Using a low-quality power source or a faulty wall outlet can also impact charging speeds. Try charging your phone from a different outlet.
* Battery Protection Mode: Some phones have a battery protection mode that limits charging speed to prolong battery life. Check your phone's battery settings to see if this mode is enabled.
If you've tried these troubleshooting steps and are still experiencing slow charging, it's recommended to contact Samsung Support or visit a Samsung service center for further assistance.

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[Mr_Jaan]

Battery drain fast and charging slow

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Galaxy device slow charging issue: https://www.samsung.com/in/support/mobile-devices/what-to-do-when-mobile-device-has-problem-with-cha...

● Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.

● Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

● Close all the background running apps when not using them.

● Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support