Original topic:

S23

(Topic created on: 11-03-2024 11:03 PM)
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SudipaGhorai
Active Level 1
Options
Galaxy S
I purchased s23 on 30th October 2024. After android 14 update camera quality deterioration notice on my device. Totally sad 😔 
Please suggest something.

4 Solutions


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Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.

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Mayank_srma
Active Level 6
Galaxy S
Report this issue...i have also S23 256 same issue ....but I'm sure this will fix in next big update...but in stable version..If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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HarishC
Active Level 5
Galaxy S
Samsung always do this trick to get customers upgraded to new devices. Same thing happened with my galaxy s22 and s23 now. So i decided to go for google pixel.

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8 Comments
Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
Solution
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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Solution
Mayank_srma
Active Level 6
Galaxy S
Report this issue...i have also S23 256 same issue ....but I'm sure this will fix in next big update...but in stable version..If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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SudipaGhorai
Active Level 1
Galaxy S
Will Samsung give update and fix this camera issues?
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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SudipaGhorai
Active Level 1
Galaxy S
Give a stable camera improvement update
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Solution
HarishC
Active Level 5
Galaxy S
Samsung always do this trick to get customers upgraded to new devices. Same thing happened with my galaxy s22 and s23 now. So i decided to go for google pixel.
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venkatesanv
Beginner Level 2
Galaxy S
A70 android 14 update
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