S23 unable to connect type headphone

[Kumar3828]

I have 3.5mm wired earphone and bought type C adapter but after connecting it says 

" The connected USB device isn't supported ".

I tried : enabling Debug mode , still not working please help me to resolve this Thanks

[Anonymous]

Same here, we can only use the headphones which are originally made of Type C.

[Kumar3828]

In tat case we we can't use type C adapter?

[AmitSingh90]

Use original type c dongle

[Kumar3828]

If u have link to buy, plz share. Thanks

[AmitSingh90]

Not available right now u can check service centre

[Abhi252]

Simply go to market and try lots of type c cable. In that cable may be one of those definitely work i did same thing 😂 now i am enjoying with that in 60rupees only

[Kumar3828]

Even I bought the type C adapter but it's not working

[Wodehouse]

The issue you're encountering with your Samsung S23 where it displays "The connected USB device isn't supported" when using a 3.5mm wired earphone with a Type-C adapter is not uncommon. Here are several steps and considerations to help resolve this issue:

Check Adapter Compatibility:
Ensure your Type-C adapter includes a DAC (Digital-to-Analog Converter). Samsung devices, like the S23, often require adapters with a built-in DAC to convert the digital signal from the phone into an analog signal for headphones. Many generic adapters might not have this, leading to compatibility issues. Samsung's official adapters or well-reviewed third-party adapters with DAC are typically more reliable.

Clean USB-C Port and Adapter:
Dust or lint in the USB-C port on your phone or in the adapter can prevent a good connection. Use a toothpick or a can of compressed air to gently clean the port. Ensure the adapter's pins are also clean and not bent.

Software Settings:
You've already enabled Developer Mode, but here's another setting to check:
Go to Settings > Developer options (if not visible, go to About phone and tap Build Number repeatedly until Developer options are enabled).
Look for "Disable USB audio routing" and ensure this toggle is turned OFF. This setting can prevent audio from routing correctly to external devices.

Software Update:
Check if there's an update for your phone's software or the earphones' firmware if they are Samsung's USB-C earphones. An update might resolve compatibility issues.

Try Different Adapters or Headphones:
If possible, test another Type-C to 3.5mm adapter or another pair of headphones. This will help determine if the issue is with your current adapter or headphones.

Safe Mode Test:
Boot your phone into Safe Mode to see if any third-party app is interfering with audio output. If the adapter works in Safe Mode, consider uninstalling recently added apps or resetting app permissions.

Factory Reset (as a last resort):
If none of the above steps work, and you're certain the hardware is not damaged, a factory reset might solve persistent software issues. Remember to back up your data before proceeding.

If after these steps the issue persists, it might be worth considering:
Visiting a Samsung service center for possible hardware issues with your phone's USB-C port.
Purchasing an adapter explicitly stated to work with Samsung devices, especially one with a built-in DAC.

Keep in mind, the problem could be multifaceted, involving both hardware compatibility and software settings. If your adapter lacks a DAC, upgrading to one that does could be the simplest solution.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[RajeshGujjanti]

Search for androwide on youtube. He has a video regards to this. You will also find buying link for compatible ear phones and dongle