Original topic:

S23 ultra camera laser af issue

(Topic created on: 05-06-2023 08:33 PM)
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godfist
Active Level 1
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Galaxy S
Is it just my unit or does s23 ultra have focus hunting and delayed af. Whenever i launch camera it takes a while to focus and whenever i place hand on camera and immediately move my palm away it takes few seconds for the canera to get back into focus. Which wasn't really the case with my previous phone. Note 20 ultra exynos.
Please help 🙏 
4 Comments
Galaxy S
Clean lens of all camera and reset the camera app then try again.
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godfist
Active Level 1
Galaxy S
Already done multiple times. Even factory resetted my phone.
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Galaxy S
Then it only fix by software update. Wait for it.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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