Original topic:

S23 ultra Lockscreen Animation Bug

(Topic created on: 04-29-2025 12:24 PM)
177 Views
sachdevashobit
Active Level 3
Options
Galaxy S
Hi Guyz
I am facing lockscreen animation bug issue since Beta 2 Oneui 7 and I got stable software update and after update the device problem still exist so i need proper resolution for this issue without changing screen resolution.
Comment down below 
2 Comments
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
Galaxy S
I have send log files and thank you for your response
0 Likes