Original topic:

S23 showing some lag between app switch

(Topic created on: 06-07-2024 03:59 PM)
1014 Views
theimp
Active Level 1
Options
Galaxy S
My year old S23 has started to show some lag while switching apps. It is on one ui 6.1 right now. The app I switch to takes few seconds before it responds to my touch inputs. Mostly happens with Gmail, skype. Is this an app issue or there are stability issues in 6.1 build?
19 Comments
Tech-CA
Active Level 8
Galaxy S
Yep that's how it's works factory resting won't work brother
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theimp
Active Level 1
Galaxy S
I think so too. Even if you do, you will update to 6.1 and the problem will be there.
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Tech-CA
Active Level 8
Galaxy S
Mine device already comes with onui 6.1 still stuck in April security patch no other patch rollout yet!
I don't know what's Samsung doing
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theimp
Active Level 1
Galaxy S
It will come though
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theimp
Active Level 1
Galaxy S
Does the phone also heat up more than it used to?
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Tech-CA
Active Level 8
Galaxy S
No heating issue here
Touch unresponsive some time swiping and tap
Network fluctuating alot
Frame drop
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theimp
Active Level 1
Galaxy S
Oh yeah same here but not that frequent.
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sarfarazahmed
Active Level 8
Galaxy S
I faced this too
So i install galaxy guardian and galaxy app booster
Run to optimize apps and u will see some difference
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Kindly check the space on your device:
Path: Settings > Battery and device Care > Storage
To improve the device performance there should be sufficient space.

Kindly check the RAM in your device:
Path: Settings > Battery and Device Care > Memory.
The device's RAM should be free to improve performance. So clear the RAM once a day.

Clear app cache through Device care:
Tap on Settings>Device Care> Storage> Clean Now.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Is there any unnecessary application running in the background?
Kindly close the background running applications in the device (Tap the left side key & close the background running application).

Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications: Settings> Apps> Select the third-party application from Apps> Uninstall.

Kindly check if you are using a memory card on your device.
If you are using the memory card on your device. we will advise you to safely remove it from your device. For this follow the below steps:

Step 1: Before removing the memory card, first, unmount it for safe removal.
On the Home screen, tap Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount. Insert the ejection pin into the hole on the tray to loosen the tray.
Note: Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Step 2: Pull out the tray gently from the tray slot.
Step 3: Remove the memory card.
Step4: Insert the tray back into the tray slot

Note: Please ensure that the memory card is not removed while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device.
Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

If you enabled Power Saving Mode, Power saving mode limits the performance of the device. So we recommend disabling the Power Saving mode in your device.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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Galaxy S
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