Original topic:

S23 green line issue

(Topic created on: Sunday)
74 Views
kamlesh2210
Active Level 1
Options
Galaxy S
I got a green line and a pink line on the screen while I was watching yt. Both the lines occoured at different times. I asked service centre but they said that free replacement was only until 31st of Dec (I complained on 2nd jan). They told me to wait as samung might extend the period for free screen replacement. When will the date for extension come ?
7 Comments
Kunapatra
Active Level 9
Galaxy S
I don't know why they didn't fix this issue yet 😒
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thakords
Active Level 5
Galaxy S
How did u get it means it appeared suddenly? Or after doin any update(security,etc.)?
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept it's a as solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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bhghwan
Active Level 8
Galaxy S
I think replacement period has extended from December 2025 to july 2026..call Samsung helpline or service centre nearby
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We have highlighted your concern to the dedicated team for further discussion on the case. They will contact you as soon as possible. You are our valued customer and we appreciate your patience in this regard. We assure to provide you with the resolution as per the Samsung guidelines.

Warm Regards,
Samsung Customer Support

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ram_ram
Expert Level 4
Galaxy S
No such notification from Samsung. Service center find different reason to avoid free replacement send email to Samsung care try
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