Original topic:

S23+ green line issue

(Topic created on: 12-23-2024 06:33 PM)
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Afreed30
Active Level 1
Options
Galaxy S
There was a software update after which i got a green line in the middle of my phone and it's very bothering to even look at my phone without my eyes paining.
This is a "FLAGSHIP" device which means this needs to be on top priority since we paid 1lakh rupees but still there's no such policy or response from samsung for free of cost screen replacement.
There's no damage or anything on my phone and it's not MY fault that there's a green line on the screen, but still samsung expects me to pay 14k on this issue which they put in my phone.
This is too much now samsung, i bought this to have a good experience but now it's just terrible to the point where my eyes hurt and the best you've come up with is to pay for the damage ourselves? Then why'd you give free replacement for s21 line up?
Have they pain any extra than i did? Cause i didn't buy this so one fine day you'll send a software update and put a green line on the screen and ruin my whole experience.
What do you mean not under warranty, i didn't create this green line issue, you did and you're responsible for fixing it!
12 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace /repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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Talwarsaab
Active Level 6
Galaxy S
File a consumer complaint against this.🙏
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Afreed30
Active Level 1
Galaxy S
Did, no use they don't take actions unless there's a policy from samsung itself.
0 Likes
Galaxy S
I didn't face any issue after latest update
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Afreed30
Active Level 1
Galaxy S
Lucky you
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Galaxy S
Bro you are scaring me now, I am waiting for Beta
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Afreed30
Active Level 1
Galaxy S
Bro i never even tested beta
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