Original topic:

S23 got blackout and not turning on

(Topic created on: 09-24-2025 06:11 PM)
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Raj-e
Active Level 3
Options
Galaxy S
S23 got blackout and battery drop to zero and after that mobile is not charging and not turning on
14 Comments
Galaxy S
Oh my god I am also using the same model. Samsung has quality issues after one year itself. Either they need to provide quality or they need to take the responsibility to address this type of issues.
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Sujit_S23
Active Level 5
Galaxy S
Any updates?
If it is not yet turned on, keep connected to charger for 15 to 20 mins. Try to turn it on after that.
Usually this happens when battery is depleted to extremely low level or may be failing
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Raj-e
Active Level 3
Galaxy S
Not resolved till now.
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Sujit_S23
Active Level 5
Galaxy S
Have you tried, what I suggested?
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Raj-e
Active Level 3
Galaxy S
Yes ,
I charged it for nearly 30min but no response
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Sujit_S23
Active Level 5
Galaxy S
First perform a force restart by holding the Volume Down button and Power button simultaneously for at least 10-20 seconds until the Samsung logo appears. If this doesn't work, connect the phone to its charger for at least 30 minutes and then repeat the force restart procedure.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Raj-e
Active Level 3
Galaxy S
2 years old mobile without any physical or liquid damage but mother board is dead .
How is it possible.
Is there anything that I can do
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Raj-e
Active Level 3
Galaxy S
Can I expect any resolution from samsung
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