Original topic:

S23 fe frame drops

(Topic created on: Thursday)
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TheShravanPatil
Active Level 4
Options
Galaxy S
When i use my device their is minor frame drops but they are really annoying and my device are not heated but there are frame drops without heating issue and whenever mobile got hot there also frame drops
What i can do for it
It is because of software????
3 Comments
Wodehouse
Expert Level 5
Galaxy S
Possible Causes
1. *Software issues*: Bugs, glitches, or inefficient coding can cause frame drops.
2. *Hardware limitations*: Device hardware might not be powerful enough to handle demanding tasks.
3. *Overheating*: When your device heats up, it might throttle performance, causing frame drops.
4. *Resource-intensive apps*: Apps consuming excessive resources can lead to frame drops.

Troubleshooting Steps
1. *Update software*: Ensure your device is running the latest software.
2. *Close unnecessary apps*: Close apps you're not using to free up resources.
3. *Check for app updates*: Keep your apps updated, as newer versions might optimize performance.
4. *Restart device*: Regular restarts can help clear temporary issues.
5. *Adjust device settings*: Lower graphics settings or disable animations to reduce strain on device resources.

Additional Tips
1. *Monitor device performance*: Use built-in tools or third-party apps to monitor CPU, RAM, and GPU usage.
2. *Clear cache and data*: Regularly clear cache and data for apps to prevent buildup.
3. *Consider a factory reset*: If issues persist, a factory reset might help resolve software-related problems.

If frame drops persist, it might be worth visiting a service center or contacting the manufacturer for further assistance.

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Fedron
Active Level 6
Galaxy S
It is a software bug please restart your device 😊
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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