Original topic:

S23 automatically reboots

(Topic created on: 10-02-2023 10:20 PM)
145 Views
Iamshah_181203
Active Level 6
Options
Galaxy S
Hi friends, 
Today my S23 reboots automatically and goes to safe mode and after sometime it restart again and showing something like erase all user data or try again 
Please help me if someone knows this issue. 
Using OneUI 6.0(beta)
10 Comments
SubhamDey2003
Active Level 6
Galaxy S
You may turn off reboot automatically option
0 Likes
jeevanjs
Active Level 2
Galaxy S
Same problem
But not oneui 6.0
Galaxy S
Which device?
0 Likes
jeevanjs
Active Level 2
Galaxy S
S23u
0 Likes
Galaxy S
Can you explain what happened to your device

Actually I turned on power saving mode on and then this happened.
0 Likes
VarunKapoor
Active Level 6
Galaxy S
I am also using the same device series and updated UI beta 6 version 4 after this update i did not see any issue
Jitenbhardwaj
Active Level 1
Galaxy S
Same here.

Best,
Jitendra
0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
CODM6567
Expert Level 5
Galaxy S
Yes it's a known bug. Power off your phone and try to clear cache partition and then reboot
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