Original topic:

S23 Ultra

(Topic created on: 04-09-2024 03:09 PM)
235 Views
LK_KC
Active Level 4
Options
Galaxy S
Is there any initiates taken from Samsung to resolve the heating issue of S23 ultra?????

1 Solution


Accepted Solutions
Solution
goodthings
Expert Level 5
Galaxy S
You will be get it an update soon maybe in this month . If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

View solution in context

0 Likes
2 Comments
Solution
goodthings
Expert Level 5
Galaxy S
You will be get it an update soon maybe in this month . If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
cs_member9
Active Level 7
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes