Original topic:

S23 Ultra- wifi calling issue.

(Topic created on: 09-07-2023 05:21 AM)
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S_Kumar73
Expert Level 5
Options
Galaxy S
Enabled Wi-Fi calling and sometimes when we receive a call and attend that call, the call screen comes but not getting connected and in the top it shows incoming call only. The only option is to disconnect the call screen and need to call that caller. 

I still in one ui 5.1 and not updated to one ui 6 beta. So no idea the issue is there in beta.

image


8 Comments
Galaxy S
Maybe the wifi's internet speeed is slow
And the thing is yoi enabled wifi calling

But why its not vowifi there?

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S_Kumar73
Expert Level 5
Galaxy S
Do you think this is Slow wifi?SmartSelect_20230907_070437_Speedtest_1000210481_1694050477.jpg
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Galaxy S
I just assumed , you can just say no wifi is good

And you turned wifi calling for sim 1 only?
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S_Kumar73
Expert Level 5
Galaxy S
For airtel the icon look like that only.
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Galaxy S
Please give a screenshot of status bar

No see actually for jio as it support wifi calling showing jio wifi

But bsnl doesn't support so showing nothing Screenshot_20230907-071042_Wi-Fi Calling.jpg
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S_Kumar73
Expert Level 5
Galaxy S
I didn't turned on wifi calling for jio because the network strength for Jio is high. Only airtel network signal is weak. So I turned on airtel only. For airtel the icon shows like that. For jio it will show vowifi.
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S_Kumar73
Expert Level 5
Galaxy S
Now you can see. For jio it shows Vowifi. And for airtel it shows different. Screenshot_20230907_075310_Wi-Fi Calling.jpg
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and want to inform you that to use Wi-Fi Calling, you need to insert an active SIM card from a carrier that supports this feature. Check with your network provider if your SIM card is supported, and contact your network service provider they will guide you to the exact information regarding this.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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