S23 Ultra usb transfer files disconnecting upon unlock

[Anudeepv]

Whenever I select file transfer mode on my s23 ultra and unlock the phone, it is switching to charging mode by disconnecting the file transfer mode, thereby interrupting the transfer. Anyone else facing this issue?

[Bitt12]

Hi..can i use my s23 with usb 3.0 type A male to usb 3.1 type c female converter adapter?.
For android auto purpose, My car is having type a port and im using original type c cable for s23 ..can i connect original type c cable to this converter to my car.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps:

Check the USB connection: Perform Phone diagnostics checks through the Samsung Members apps.
Path: Samsung members > Support > Phone diagnostics > USB connection.

Clear data of USB settings: To clear the data off the USB, please follow the below steps.
Setting > Apps > Three dots (Appearing at the top right corner) > Show system apps > Search USB Settings > Tap on storage > Clear data of USB Settings.

Reset app preferences: Settings > Apps > Three dots (Appearing at the top right corner) > Reset app preferences (It'll reset the permissions of all applications)

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support