Original topic:

S23 Ultra One Ui 7, Speaker Problem

(Topic created on: 04-29-2025 09:33 PM)
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s23_ultrabd
Active Level 7
Options
Galaxy S
Anyone got speaker problem? Like the sound feels less louder, bass decreased? Kindly tell. Thank you! 
6 Comments
Nilesh_Shah
Expert Level 1
Galaxy S
Just now, I have asked another user to restart the phone. It solved for him.
My next suggestion was to wipe cache but for that user, it did not require.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved".
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goodthings
Expert Level 5
Galaxy S
It's a major update reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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Galaxy S
Same here bro
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Galaxy S
Now bar is not align in middle in AOD after updated UI7 in my S23 ultra oYKGAb81xE.jpg
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we strive to ensure you have an excellent product experience. Our products undergo stringent global quality checks and currently, there are no reported issues.

Please follow these easy troublshooting steps which may help in resolving this issue if you are facing on your device.

● Disconnect anything plugged into the headphone jack like, a selfie stick, headphones, Bluetooth, etc.
Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device.

● Check device volume settings: Tap on Settings > Sound & vibration>Volume > Drag the volume adjustment bar left or right to increase or decrease the device volume.
To verify, play music and check the music sound. If the sound quality is good, then your speaker is working fine.

● Clear Sound Picker data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search Sound Picker> Storage> Clear data of Sound Picker.

● Clear Sound Alive data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search Sound Alive> Storage> Clear data.

● Clear Adapt sound data: Settings> Apps> Filter and Sort> Enable Show system apps> OK>Search Adapt Sound> Storage> Clear data.

● Reset app preferences: Settings> Apps> Three dots> Reset app preferences> Reset.

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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