Original topic:

S23 Ultra Camera zoom issue after One UI 6.1.1. Update

(Topic created on: 09-17-2024 04:54 PM)
647 Views
S_Kumar73
Expert Level 5
Options
Galaxy S
After update of 0ne ui 6.1.1. Whenever we zoom the lens from 15x to 20x with quality optimization at max the picture output looks very bad. Look at the attachment 

image

If we keep the quality optimization at medium the image is better than the earlier.

image

Auto lens switching in camera assistant app also not working.
2 Comments
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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