Original topic:

S23,S24 ultra camera glitche on 1x

(Topic created on: 04-03-2024 12:07 AM)
195 Views
Muhammadsajjad
Active Level 3
Options
Galaxy S

"Hello, everyone; I've recently encountered an issue with my S23 Ultra camera. Every time I record a video using the main camera at 1x zoom, the camera lens vibrates in a fixed position. Despite disabling stabilization, the problem persists. Disappointingly, I purchased the S24 Ultra 1TB today only but faced the same issue with the brand-new Samsung device. I'm puzzled as to why this is happening. I'd greatly appreciate your insights if anyone else has experienced this problem or has found a solution."

11 Comments
MOQBALI
Expert Level 2
Galaxy S
Yes, brother, but samsung will fix this issue by updating the camera as the said. But when? Waiting samsung feedback
Galaxy S
Bro, but i think it's a hardware issue, not software
MOQBALI
Expert Level 2
Galaxy S
My friend, according to what was circulated on websites, Samsung forums, and S24 Ultra users, the response came from Samsung that they are working on solving the problem with an update. But if it is a hardware problem, I have not heard of this yet
Sebbie
Active Level 8
Galaxy S
I have the same issue, after I update my phone my camera lens was shaking is the same angle while im using the video mode it was annoying.. I went to Samsung Store Dubai mall and they fixed it.. they changed the lens for an hour.. after that the problem is solved..
0 Likes
MOQBALI
Expert Level 2
Galaxy S
You can contact Samsung for clarification
Galaxy S
They said camera module need to be replaced
MOQBALI
Expert Level 2
Galaxy S
S24 ultra?
Galaxy S
Yes i have both S23 and S24 both having same issue
MOQBALI
Expert Level 2
Galaxy S
We would like to provide clarification regarding the noise you've heard when shaking your device. Rest assured, the noise you are experiencing is considered normal and is related to the camera's sensor.
The camera sensor within your device may produce a slight noise or rattle when the device is shaken. This noise is not indicative of a defect or issue with your device. It is a characteristic of the camera's sensor and is designed to operate effectively within your device.
(Feedback Samsung)