Original topic:

FFF

(Topic created on: 03-30-2024 02:28 AM)
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ففFF
Active Level 4
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Galaxy S
Hello, I have a problem with shooting on zoom 5, and there is a lack of clarity in the video when shooting Hello, I have a problem with filming on Zoom 5. When filming, the video lacks clarity, stability, and sharpness. S24 Ultra, does this make sense?
5 Comments
MOQBALI
Expert Level 2
Galaxy S
There's an update for fixing bugs and the stability of cameras. But when? Samsung will announce
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ففFF
Active Level 4
Galaxy S
When will Sasmog announce after a year that the E23 Ultra is better than the S24 Ultra?
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ففFF
Active Level 4
Galaxy S
I have an S23 Ultra device that received the update to One UI 6.1, and the new update was better than the S24 Ultra in stages.
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Samsung_specialist
Community Manager
Options
Galaxy S

Try clearing the cache of the Camera App by navigating to Settings > Apps > Select Camera App > Tap Storage > Clear Cache.

Additionally, attempt to reboot the phone using a soft reboot or force restart. You can force restart by pressing and holding the Volume Down and Power keys for 7 to 10 seconds.

If the issue persists, try running Safe Mode on your phone by following these steps:
1. Power off the phone.
2. Power on the phone; when the Galaxy logo displays, press and hold the Volume Down button.
3. 'Safe Mode' will appear in the bottom left corner of the screen.
4. To exit Safe Mode, simply restart the phone. Upon reboot, it will no longer be in Safe Mode.

If the problem persists after trying these steps, please send us an Error Report by following the steps below:

1. Head to the Members app.
2. Select Get Help > Error Report.
3. Tap 'OK' to send System Log Data.
4. Choose the symptom and include as much detail as possible.

To ensure that your logs accurately reflect the issue you're experiencing, please submit your report within 5 minutes of encountering the problem. Our engineers will then investigate and provide you with a solution via the Members app.

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ففFF
Active Level 4
Galaxy S
He did everything but nothing changed when I zoomed when it was on zoom 5 and there was movement. I don’t know why I can change the first camera and the second camera and the network light is not stable and the camera light is not clear. It is good. I have a second phone, the S23 Ultra. It does not work like the S24 Ultra.
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