Original topic:

S23 OneUI 7.0 Bugs and ustable performance

(Topic created on: 05-06-2025 03:15 PM)
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Rockariestar
Active Level 2
Options
Galaxy S
Hello Guys, 
I had updated my Galaxy S23 to OneUI 7.0 and it was the biggest buggy update by samsung so far. Few of the noted bugs faced by me are :
1. The AOD is not coming out clearly and is haphazard, even after I changed the AOD still problem persists.
2. The battery is draining 3X faster and now I get after a 100% - 9 hrs of optimum usage, earlier it used to be 27 hrs or even 36 hrs sometimes with same usage pattern.
3. Lot of lag in animations during launching the app or restarting phone. 
4. Overheating of phone during youtube and heavy apps. While charging it , you can literally iron your shirt with it. BTW I use no screen guard or back cover.
5 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Pururathi
Active Level 7
Galaxy S
I did not know why did samsung deliver such type of update which creat problem to good condition running phone as discribe by user
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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Rockariestar
Active Level 2
Galaxy S
How to get the log file to complaint at samsung customer support ?
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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