Original topic:

S23 Green line issue

(Topic created on: Saturday)
44 Views
V05
Active Level 3
Options
Galaxy S
Can anyone tell me why a green line appeared in my phone this morning? I mean the phone was on charge when I went to disconnect it out of nowhere a green line popped up & it disappeared in few seconds. Mind you my last update was on 8th december. I guess this is the updation report?

image


9 Comments
Adarsh890
Active Level 5
Galaxy S
call you nearly service center They will tell what happen
V05
Active Level 3
Galaxy S
Okay will do that 👍🏾
Wodehouse
Expert Level 5
Galaxy S
This fleeting green line could be due to sudden voltage change when you unplugged the charger. Watch for repeat. If it happens get it checked at service centre.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
rajya1965k
Active Level 5
Galaxy S
😮😮😮🔥
Janmajaya123
Active Level 8
Galaxy S
Samsung users, we need your voice!

You also suffering from any issues that you have? You're not alone!

Like, comment & support this post to make Samsung listen!

Click now: https://r2.community.samsung.com/t5/Galaxy-A/Samsung-s-Response-Isn-t-Enough-Look-What-They-Said/td-...

goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
ram_ram
Active Level 6
Galaxy S
My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply try
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support