Original topic:

S23 Green Line Issue after Feb2025 update

(Topic created on: 2 weeks ago)
143 Views
TonyStark0A
Beginner Level 2
Options
Galaxy S
I am aware of the ongoing S23 Green Line issue on most of the devices which are older than 1yr (ended warranty). But I accidentally installed update because of it pop notification, but no issues I felt lucky. Only for 7-9days after that I got very light green link (which visible bold in green background). I checked all the suggestions mentioned in community no luck. Again the OTA poped for Mar2025 i just installed it out of curiosity to see if that might fix the issue but no luck. I have call Samsung service centre they are telling no users reporting these type of issue and samsung also not mentioned anything office, so you have to pay 18k since your device is out of warranty. Then I called to samsung support number they also telling no users reporting this issue, this might happened because of phone ageing, over heat, mishandling, etc (in short they put all on customer side).

So the Green Line issue is not for all users who are installed FEB 2025 update in S23?
4 Comments
BUDDHAAA
Beginner Level 2
Galaxy S
File a complaint in consumer court. It might help
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JustinPeter
Active Level 3
Galaxy S
Many have reported this but ofcourse they'd lie about it. Careful consider future purchases. That's all. S22 with green and pink line.
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ram_ram
Active Level 6
Galaxy S
My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care +you will get positive reply try
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We have highlighted your concern to the dedicated team for further discussion on the case. They will contact you as soon as possible. You are our valued customer, and we appreciate your patience in this regard. We assure to provide you with the resolution as per the Samsung guidelines.

Warm Regards,
Samsung Customer Support

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