Original topic:

S23 FE heating and battery issue

(Topic created on: 10-11-2023 01:22 AM)
6650 Views
pịkachu
Active Level 1
Options
Galaxy S
Is anyone facing battery draining and heating on s23 fe?
18 Comments
vivek1989
Expert Level 5
Galaxy S
Wait kro abhi launch straight away mt bolo battery issue
Let allow ui to settle for atleast 1.5 weeks.
pịkachu
Active Level 1
Galaxy S
Ok
0 Likes
YashChauhan7
Active Level 3
Galaxy S
Bhai maine 2 din phele liya and phone bohot heat maar rha hai

Thik ho jaega ye??
0 Likes
pịkachu
Active Level 1
Galaxy S
Getting better, still lot to improve
0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Galaxy device battery drain issue:
Charge in one go instead of charging many times as it affects the life span of the battery and battery performance

Perform Battery Optimization
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:
Settings > Select Device Maintenance/Device Care/Battery and device care > Optimize > Optimize all options like Battery, Storage, and Memory

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Check device network fluctuation

Kindly check whether the mobile network fluctuates frequently or if the network signal is low in your area. In both cases, the battery will drain considerably fast.
Recommendation: We recommend you avoid using it in areas with low network/fluctuation.

Reduce display brightness level

Kindly set the device display brightness in auto mode (If available).

Adjust screen timeout settings: Settings > Display > Screen timeout > Select minimum screen timeout.

Check and update the App: Kindly check which application or interface is using more battery from device care. And try to update the app or avoid using that app.

Close background running apps
Close all the background running apps when not using them,

Turn off auto sync of e-mails, app data, etc.
We request you turn off the auto sync option, it will stop the synchronization of the device with the server & reduce the battery drainage.
The steps to turn off auto sync are:
1. Swipe down on the home screen to open the notification panel.
2. Turn off the auto sync option.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

Members_5TDcwNE
Beginner Level 2
Galaxy S

you are asking basically to turn off everything - so fundamentally 65k worth phone with no use- less than half price dont have any problem with everything turned on.

Samsung_j2Cb7qx
Beginner Level 4
Galaxy S

Facing the same issue. Too much overheating and battery draining fast.

saurabh97
Active Level 4
Galaxy S
Yes facing same issue
newton_m
Beginner Level 2
Galaxy S
Yes I am also facing the same issue when start to using camera.does any find the solution?Screenshot_20231021_150801.jpg