S23+ 🔋 Battery Issue

[ADaas]

Hi Samsung Galaxy, i am using Samsung Galaxy S23Plus device mobile while using Airtel eSIM and using X platform formerly Twitter mobile battery was dead. It went mobile drained and zero battery. Please check the recent updates caused any issues with Battery level. I am using Basic battery protection level. Kindly, suggest.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and go to service center for resolves this issue. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution . Thanks.

[SUSANTA3]

https://youtu.be/RwJP2C8jf-o?si=7ZS_447MmzQGj7m_
You can try these

[ADaas]

Excellent, thank you

[SUSANTA3]

A sub to the channel would be inspiring.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the usage of the battery is different for every application, some apps consume more battery depending on the screen time, network fluctuation, refresh rate, etc. Kindly perform the following steps to resolve your issue by using the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support