Original topic:

S23 5G issue after call

(Topic created on: 10-07-2024 08:24 PM)
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Navjain86
Active Level 1
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Galaxy S
After taking a call, 5g reverts to 4g, but doesn't revert back to 5g after the call ends. I have to switch on and off airplane mode to get it back. Running OneUI 6.1 Oct 4 version. Also, auto brightness is not very active. needs to be fixed
15 Comments
Navjain86
Active Level 1
Galaxy S
even if I force it to 5g only, it's not the ideal solution. Some areas don't have 5g coverage, which then has to be switched to 4g
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SahilNarang
Active Level 4
Galaxy S
Jio 700 mhz 5g is actually everywhere deep indoor or 2 km away from tower so I have never face any problem you can try
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Navjain86
Active Level 1
Galaxy S
I do have some places, like office basement, where 5g switches to 4g
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SahilNarang
Active Level 4
Galaxy S
Samsung Phone automatic network consider 4g better than 700mhz 5g that is why it always switch to 4g in indoor
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that as of now auto- brightness feature is unavailable on Samsung devices. However, you can set Adaptive brightness to set the touchscreen to automatically adjust its brightness based on the surrounding environment. However, we are taking your valuable feedback regarding the brightness feature.

Path: Settings app> Display >then tap the Adaptive brightness switch to activate it.

Furthermore, Kindly perform the following steps to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open samsung member application > tap on support > tap on send feedback >choose composer option > select error > select the appropriate category > type your query ).

Warm Regards,
Samsung Customer Support

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Navjain86
Active Level 1
Galaxy S
Aren't adaptive brightness and auto brightness the same thing?
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