Original topic:

S22 ultra

(Topic created on: 09-18-2024 08:22 PM)
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RAJSINGH
Active Level 6
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Galaxy S
Since updating my phone a few days ago i am having a serious issue with battery drain. My phone is barley lasting half a day. I have the Samsung S22 Ultra and have had it 12 months currently with no issues regarding battery. 

One UI version: 6 0
Android version: 14

It's getting a joke. I woke up around 3:15am and unplugged my phone at 100%. I have been asleep and woke up at 5:54am to my phone at 67%. I haven't been using my phone as I was asleep!!! I do have WiFi/Mobile Data active, Bluetooth and location service on but they've always been on since day one of this phone. I restrict notifications to my phone, brightness always quite low. 
My partner who has a Samsung I think it's an A series recently updated his phone and noticed the same issue so clearly its something from the new update. 

When will there be a fix? 
This last 12 months have seriously put me off Samsung phones and I think it's time to say goodbye to them when it's time to renew my phone. I've still got issues with my camera which I reached out for help and was told someone would contact me and never did. I've really lost faith in this brand.
7 Comments
Galaxy S
#samsungIndia #Samsung
Not paying attention to older devices such as the S22 Ultra.
People are upset about battery performance and the green line issue, but Samsung is not bothered.
They are busy with the S23, S24, and S25.
Battery issues, camera performance during zoom—all are issues.
But Samsung is not even trying to take cognizance.
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RAJSINGH
Active Level 6
Galaxy S
😂
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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RAJSINGH
Active Level 6
Galaxy S
Already done bro
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ManojKrMehra
Active Level 3
Galaxy S
Bro turned the auto update. My s22 plus is dead due to software update
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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