Original topic:

S22 ultra sometimes camara problem

(Topic created on: 01-08-2023 06:54 PM)
160 Views
swapan1997
Active Level 9
Options
Galaxy S
Sometimes i notice that when i click pictures then i see white spot around my edge .follow my red mark carefully.....s22 ultra's user notice it ? please let me know your thoughts

image





4 Comments
Kuldipindia
Expert Level 5
Galaxy S
I noticed that. This problem is not happen in Galaxy S22 Plus.
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swapan1997
Active Level 9
Galaxy S
are you notice anything in my pic ?
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Kuldipindia
Expert Level 5
Galaxy S
Yes noticed the edge thats why i commented. But i also noticed that the picure is edited
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cs-member11
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We apologize for the inconvenience you are facing And please follow the easy troubleshooting steps which might help to solve the issue.
Check the physical condition of your camera lens.

1. Broken camera lens.
2. Scratchy camera lens.

Please check there is no laminated or tempered glass pasted on the camera.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

If the issue has not been resolved then Reset camera settings
Please follow the below steps:

Step1: From the home screen tap on Camera.
Step2: Tap on Settings.
Step3: Scroll up and tap on Reset settings.
Step4: Tap on Reset.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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