S22 ultra camera issue at 0.6 zoom

[hariommahalawat]

Whenever i switch to 0.6 zoom. Camera is not able to focus , it takes blurry picture.

Anyone facing this and know how to resolve ??

[Wodehouse · Accepted solution]

The S22's camera is generally excellent, but it seems like you're experiencing issues with focusing at 0.6x zoom.

Here are some troubleshooting steps to help resolve the issue:

Software-Related Solutions
1. *Update your software*: Ensure your device is running the latest software. Go to Settings > Software update > Download and install.
2. *Reset camera settings*: Go to Settings > Apps > Camera > Storage > Clear data and Clear cache.
3. *Disable and re-enable camera permissions*: Go to Settings > Apps > Camera > Permissions, toggle off and then on again.

Hardware-Related Solutions
1. *Clean the camera lens*: Dirt, dust, or fingerprints might be blocking the lens. Gently clean the lens with a soft cloth.
2. *Check for physical damage*: Inspect your device's camera lens for any physical damage or scratches.

Additional Tips
1. *Use the "Pro" mode*: Try using the "Pro" mode, which allows for more manual control over camera settings.
2. *Tap to focus*: Tap on the screen where you want to focus to ensure the camera is focusing on the correct area.
3. *Use good lighting*: Ensure you're taking photos in well-lit conditions to help the camera focus better.

If none of these steps resolve the issue, it's possible that there's a hardware problem with your device's camera. You may want to visit a Samsung authorized service center or contact Samsung support directly for further assistance.

[hariommahalawat]

Seems like issue resolved after doing steps as per your suggestions. Thank you so much 🙏

[Wodehouse]

You are welcome. Enjoy clicking pictures and post them in the Gallery section !!.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Kindly check the physical condition of your camera lens.

● Use a microfiber cloth or a cleaning wipe to clean the camera lens.

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support