After the recent UI update my phone started to Restart abruptly and frequently. This happens in loop while I try to perform any task like making a call sending a text message.
Apps stopped running properly and random errors began to appear. WhatsApp stopped working and the phone would freeze even at the simplest task.
I reached out to Samsung customer care via call. I sent the system logs to the team via Samsung Member app, connected with experts via call. I did all possible steps and tried all possible fixes as I was suggested by experts by all failed.
Finally I took my phone to the Samsung service centre. There they inspected the phone and suggested a full software update from their system. The told that all my data would be gone upon doing so. So I took backup of how much ever data I could(not all could be restored).
They updated the software in my phone. Guess what? Its all back to square one. MY PHONE RESTART AGAIN AND AGAIN. Even after updating the software at the service centre, the issue remains the same and it is even worse now.
I lost many data in the process. Many important documents, many important contacts, but all in vain.
If somebody has any solution as to what I should do, please comment below and help me out. This is very frustrating and such a major inconvenience.
@samsung, this was never expected from a flagship product.
Recent Samsung market went boom because of improvement in camera and performance but in last two update of One UI 7 were worsted and it could be the reason of failure again
