Original topic:

S22 ultra! Okie now I also got green shade

(Topic created on: 12-21-2024 10:01 PM)
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9114moh
Active Level 6
Options
Galaxy S
If I turn motion smoothness green lines pops up.. if I off no lines but Green shade colour persist..

Is free replacement for s22ultra will be provided by samsung? Samsung support can you help here or anyone who faced this issue can you provide procedure to get it changed
7 Comments
DINKAR-IN
Expert Level 2
Galaxy S
Samsung is providing a one-time screen replacement for your device. You can take advantage of this free replacement before the program ends on December 31, 2024.
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9114moh
Active Level 6
Galaxy S
Thanks will reach service center by tomorrow
9114moh
Active Level 6
Galaxy S
Need to reset phone for screen replacement?
DINKAR-IN
Expert Level 2
Galaxy S
No, but it is better to take a backup of the data.
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

9114moh
Active Level 6
Galaxy S
Thanks. Samsung took 10days but fixed my display
9114moh
Active Level 6
Galaxy S
Working fine now