S22 screen problem

[AmitAryan007]

Have anyone faced this issue recently? I am noticing a green line on the top corner of the phone extending till camera. The image quality is deteriorating gradually.

Any help please will be appreciated.

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Power OFF Galaxy smartphones and turn ON-
To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

[AmitAryan007]

Hi Samsung,
I visited the nearest service center and they said it needs to be replaced. For the reason, they are not sure. However, when the screen resolution was shifted to 60 Hz, it is not showing the green line.
This is absolutely the model glitch. If your processors are not capable of handling of 120 Hz resolution, do not sell it to customers.
If you do, please provide the service free or cost. Otherwise, we would never be encouraged to buy flagship phone from Samsung.