Original topic:

S22 plus video call effects bug

(Topic created on: 11-23-2022 09:14 PM)
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deep10371
Active Level 4
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Galaxy S
After november patch mic mode is grey out and ar emoji is also not working . Did anyone facing the same issue please reply .i have tried in whatsapp
5 Comments
Galaxy S
Doesnt work in bluetooth mode
deep10371
Active Level 4
Galaxy S
And ar emoji on face are also not working so u see this
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deep10371
Active Level 4
Galaxy S
D
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deep10371
Active Level 4
Galaxy S
Ar emoji and beauty effects available on live video call but not allowed now after update
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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