S22 plus Green line issue after one ui 7 update

[misterhide]

I received one UI 7 update on 7th May and downloaded it on the same day. I updated the phone on 8 may after keeping it in a cool environment with it's battery 70% charged. 

After the update to black dot appears on the left upper side of the display and after some hours a green line appeared on the same position. 

I tried restarting the phone but nothing happens. I am using my S22 plus phone for more about 3 years now and it doesn't happened with me before.

It's so I think the update somehow affected the display and Samsung should help fixing it.

[ram_ram]

My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + try you must get job card from Samsung service center

[misterhide]

Thanks I will try that

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[misterhide]

Absolute disgusting samsung support. While I emailed them my photo evidence that my phone display was fine before the one ui 7 update then they told me my phone's power button is loose and that's why then can't provide free display replacement. Pathetic!
Shame! #samsungIndia