last year I purchased S22 ultra in the month of March, but suddenly on 15thvapril 2023 at about 14 hrs there was a horizontal pixelated line across the top portion of the display near front camera right side.
S22 ultra is one of the premium phone if your company but it didn't last for a longer period. If this is the condition of premium phones then how can customer have faith in your brand. It's better to buy low budget phone which last longer.into the matter
I have already submitted the phone in service centre and they stated that its a display issue hence needs to be replaced. They have charged 23,407. They also stated that it will be delivered on 18th April, but they called me on 15th April and said that the phone is ready and will be delivered on Monday i.e. on 17th
A bitter experience from a giant firm like Samsung and about customer service.... Pls refer the screenshot.... Never going to buy Samsung products nor going to recommend anyone... Time to change.... Matter of concern
