Original topic:

S22 Ultra network issue after update

(Topic created on: 11-12-2023 03:54 AM)
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Anonymous
Not applicable
Options
Galaxy S
Facing network issue after the update. Issues like network not registered, frequently drops signal strength, frequently change in network type from 4g to 5g, although if get stable signal internet won't work, call failure. Tried esim, physical Sim and change in network nothing works .tried rest the phone , still facing the same issue 
After searching in the web I also found the same issues mentioned in United states samsung members website too..
7 Comments
Galaxy S
Same issue in my s22 automatically network signal disappear and you can't some time very dangerous i need to urgent call but i can't because in my phone there is no network
IamPriyank
Active Level 1
Galaxy S
What is the software version installed, on which the issue is identified?
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Anonymous
Not applicable
Galaxy S
One UI 5.1
Security patch level: 1 October 2023
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Prashantbgh
Active Level 10
Galaxy S
Only once I am facing this issue and it's very annoying.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Anonymous
Not applicable
Galaxy S
I had send my logs
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starc26
Active Level 3
Galaxy S
I'm facing the same issue since the update, it's very annoying, still its not solved
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