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Original topic:

S22 Ultra bad video & photo quality

(Topic created on: 01-05-2024 07:07 AM)
1706 Views
FM999
Active Level 1
Options
Galaxy S
After updating my S22 Ultra to version 6.0, I've noticed a significant drop in my video and photo quality. It feels like I'm using an S6 again, which is terrible. I attempted to clear the cache and reset settings, but the issue persists. As a comparison, I also have an S20 Ultra, and it outperforms the S22 by far. How can I resolve this problem?


2 Comments
MOQBALI
Expert Level 5
Galaxy S
contacting Samsung's customer support for specific assistance related to the portrait photo background effect. They may offer guidance or provide a solution to address the problem.
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Samsung_specialist
Community Manager
Options
Galaxy S

Camera App Settings:
Check the camera settings on your S22 Ultra. Make sure that the resolution and other settings are configured to the highest quality available.

Reset Camera Settings:
Open the Camera app.
Go to Camera Settings.
Scroll down and select "Reset settings" or "Reset settings to default."

Check Storage:
Ensure that you have sufficient storage space available on your device. A lack of storage can impact the camera's performance.

Wipe Cache Partition:
Turn off the phone.
Press and hold the volume up button and the power button until the Samsung logo appears.
Use the volume buttons to navigate to "Wipe cache partition" and press the power button to select it.
Reboot the phone and check the camera.

Safe Mode:
Boot your phone in safe mode to check if a third-party app is causing the issue. If the camera performs better in safe mode, a third-party app may be the culprit.

Software Update:

Ensure that your device has the latest software updates. Check for any additional updates beyond the current version

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