Greetings, It is very disappointing to inform that all of a sudden my S22 Ultra got this screen problem. There was no overheating issues, no physical damage history, no fall history, no water damage history. I use this phone very gently.
Few days ago following last software update the problem appeared for a few seconds and faded away automatically. But today morning when I woke up and picked my phone I found out this screen problem and it seems like It's not going to fade. It appears less in 60hz screen refresh rate.
The phone was purchased as official product.
I emailed them, I went to customer care centre. They acknowledged the problem and inform me that Samsung was providing free screen replacement for this till 30 Sep. I could easily get this offer if I went 3 days ago. This comes to me more disappointing knowing this. My question is, is it my fault that the problem arrived after 30 Sep? And if they really acknowledge this problem then what about after 30 Sep? Whoever has got this like me or will get this problem after 30 Sep, what will Samsung do for them?
I think Samsung should continue acknowledging the problem and keep giving solutions. Because this problem is not any customer's fault. And customer doesn't know when he/she is getting this! It is all about Samsung.
S22 Ultra White Line after Sep24 Update
